Return & Refund Policy

Return & Refund Policy

Returns

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, items must:

  • Be unused and unworn, except for trying on indoors to check size and fit

  • Be returned in the same condition as received

  • Have all original tags attached

  • Be in the original packaging

  • Include a receipt or proof of purchase

Items that show signs of wear, damage, odor, alteration, or outdoor use will not be eligible for return.

To start a return, please contact us at safebutcheap@gmail.com.

Return Address Notice:
Return shipping addresses vary depending on the product and warehouse location.
Once your return request is reviewed and approved, we will provide the appropriate return address and detailed instructions by email.

Returns sent without prior authorization will not be accepted.


Return Shipping Costs

  • If the return is due to a manufacturing defect, damage during transit, or incorrect item sent, we will cover the return shipping cost.

  • If the return is due to customer-related reasons (including size selection, personal preference, or ordering the wrong item), the customer is responsible for return shipping costs.

Original shipping fees are non-refundable, unless the return is the result of our error.


Damages & Issues

Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, please contact us at safebutcheap@gmail.com within 48 hours of delivery and provide clear photos for evaluation.

Claims submitted after 48 hours may not be accepted.


Exchanges

We do not offer direct exchanges.

To obtain a different size or style, please return the original item (subject to approval) and place a new order separately once the return is approved.


European Union 14-Day Cooling-Off Period

For orders shipped to the European Union, you have the right to cancel or return your order within 14 days of receipt, without providing a reason, in accordance with EU consumer protection regulations.

Conditions:

  • Items must remain unused and unworn, except for indoor try-on

  • Original tags and packaging must be intact

  • Proof of purchase is required

For EU cooling-off period returns, customers are responsible for return shipping costs, unless the item is defective, damaged, or incorrect.


Refunds

Once we receive and inspect the returned item, we will notify you of the refund decision.

If approved:

  • Refunds will be issued to the original payment method

  • Processing time: within 10 business days

Please note that banks or card issuers may require additional time to process and post the refund.

If more than 15 business days have passed since your refund approval notification, please contact us at safebutcheap@gmail.com.


Contact

For any return or refund-related inquiries, please contact:
📧 safebutcheap@gmail.com